Three skills that matter when you build with AI

Framing the right problem, empathy for the people you are building for, and speed of execution: the three skills Jason Ng keeps coming back to now that AI can generate endless solutions.

AI can now suggest a solution to almost anything you type into it. That changes which skills make the difference. No skill guarantees that your job is safe from AI, and I won’t pretend otherwise. But these are the three I keep coming back to, because they’re where people add something an AI model can’t add on its own.

1. Frame the problem correctly

With AI, you can prompt a problem in and get several solutions back in seconds. The trouble is, the world doesn’t need more solutions to the wrong problem. The harder part now is knowing what the real problem is.

That takes people who understand the whole business context: which areas have the biggest impact, what’s just surface mess, and which problems are critical to solve first. From there, you slowly scope down and define the problem properly. Only then is it worth asking AI for solutions.

2. Design thinking: empathy for the problem

You can look up design thinking online, so I’ll just highlight one part of it: having empathy for the problem itself. AI tools don’t know the full context of the human environment around a problem. That’s where you add value.

Find the real pain points from the customers and the actual users, rather than feeding in your own version of the problem and letting an AI model suggest a ton of solutions that don’t match what people actually struggle with.

3. Speed of execution

In this era, ideas are cheap and execution is priceless. If you can turn an AI-generated draft into a finished product within hours instead of weeks, that’s a real advantage.

The order matters

Frame the problem first, check it against the people who actually have it, then move fast. Speed without the first two just gets you to the wrong answer sooner.

Jason Ng

Jason Ng is AI Kopitiam’s co-founder for go-to-market and content. Known online as Jason4Fun, he’s a content creator with over 360,000 followers and 35 million views, and he leads how our clients plan and grow their online distribution. More about Jason.

Where this article started.

Adapted from two of Jason’s Instagram Reels: first Reel ↗ and second Reel ↗.

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